PluginDeactivatedOrDelete - We are unable to connect to your site because the plugin is either deactivated or uninstalled from the site.
1. Log into your website’s wp-admin. Here, you have to confirm if our plugin is installed & active on the website.
- If the plugin is installed but deactivated, please activate it again and start a new sync from our dashboard.
If the plugin is not visible at all, you would need to install the plugin on the website & then activate the plugin.
Open your account dashboard & select the website you want to set up. You can enter the wp-admin credentials for Automatic Setup OR download the plugin via Manual Installation and install the plugin on the website via wp-admin:
If the plugin is installed and active, please contact support for further assistance.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article