BlogVault Inc

BlogVault General 29

• What is BlogVault?
• Isn’t WordPress or Web Host backing up my website for me?
• How does BlogVault work?
• How is BlogVault the best for agencies or developers?
• Will BlogVault work with my website or blog platform?

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MalCare General 34

• What is MalCare?
• Can I scan multiple websites?
• What is a malware?
• Can I remove one domain and add another, as long as there are 5 (or more) websites as per the limit?
• I already have backup solution. Something happens to my site, I can simply restore. Why do I need a security plugin?

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Account 33

• How do I create an account?
• How do I get started with BlogVault?
• Do I need a plugin?
• What if I forgot the email I use for sign up?
• How can I add websites on BlogVault?

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Backups 31

• Does BlogVault back up both files and tables?
• Why should I back up my website?
• What exactly does BlogVault backup?
• Can I back up a WordPress website with BlogVault?
• Can I backup multiple websites at once?

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Migration 30

• Why would I migrate my site?
• What is website migration?
• Can I move to a new domain or URL using BlogVault?
• Can I move to a new web host using BlogVault?
• Can I use BlogVault to copy my site from my staging setup to the production deployment?

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Staging 27

• Why would I stage my site?
• What is website staging?
• Can I stage any backup version?
• Where is the staging site located?
• Is my staging site password protected?

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Merge 7

• What is Website Merging?
• Why would I Merge my site?
• Can we push database selectively and skip WooCommerce transactions?
• Can I check the differences between staged site and my actual site before merging?
• Can I merge even large sites?

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Scan 18

• Does MalCare scan all the files on my website?
• Does MalCare scan my website's database?
• What are skipped files?
• What are skipped tables?
• How many times does MalCare auto-scan a website?

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Clean 23

• Will your software remove only the infected code from the files and then let the clean file(s) stay on the server?
• How do I report a hack or malware in my site?
• Are clean ups automatic?
• How does the unlimited cleanup policy work?
• Do you offer one-time cleanup?

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Protect 27

• Can I protect multiple websites?
• When is captcha protection enabled?
• Why does my site need login protection?
• Can I expect any down time?
• What do I have to do to activate the protection?

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Download Backups 5

• Why would I download backups?
• How do I get a copy of a specific file?
• When I download backups to my computer, am I pulling the backup from a BlogVault server or my own?
• Can I have all backups sync to my Google Drive and not Dropbox?
• Where can I download my backups to?

Upload Backups to Dropbox 3

• Will BlogVault allow me to save a backup to Dropbox?
• Does BlogVault upload the backup to Dropbox automatically every day?
• Where is the backup file stored in Dropbox?

Amazon S3 3

• Do I need an Amazon AWS or Amazon S3 account to store my backups?
• How much storage space is allocated for my website?
• Do I have to pay extra to get more storage space?

Web hosts 2

• How do I know BlogVault works on my site’s web host?
• Does BlogVault work with all hosting providers?

Manage Clients and Team 11

• Can I manage my BlogVault Dashboard users?
• What is the difference between Clients and Team users?
• Who is the Administrator?
• Who is the Editor?
• Who is the Author?

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Manage Plugin 11

• Can I disable the backup operations whenever I want?
• Can I add new plugins or themes directly?
• What can I do when I notice suspicious malware on my website?
• Can I look for specific sites on my BlogVault dashboard?
• Will I be able to access BlogVault dashboard even when my site is down?

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Manage Site 8

• Can I add new plugins or themes directly?
• Can I check active plugins or themes directly?
• Can I update plugins or themes directly?
• Can I activate or deactivate plugins or themes directly?
• Can I see which plugins or themes need to be updated?

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Website Reports 14

• What are Website Reports?
• What can I do with the reports?
• How many reports can I access?
• Where will I receive my website reports?
• In what format will I receive my website reports?

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FTP 7

• I don’t have my FTP details. What do I do?
• Are my FTP details stored anywhere?
• Where are my FTP details processed?
• Error: “FTP permission issues, FTP is correct but we might not have permissions to upload or remove a file.”
• Error: “Execution expired, Connection timed out, Connection reset by peer in both FTP and HTTP requests”

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Multisite and Subsite 9

• Does BlogVault work with Multisite WordPress (WPMU)?
• Is each site treated as a separate site or is the entire install considered one site?
• Is each site treated as a separate license for Multisite WordPress?
• Is it possible to back up or restore a single site in a multisite environment?
• Can I migrate to a multisite network with BlogVault?

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Support 6

• Can I talk directly to the Support team?
• Do you work every day?
• Do I need to pay for support and help?
• How can I submit a feature request?
• Do you have a support ticketing system?

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Licenses and Legalities 3

• Can I install BlogVault on my clients’ sites?
• Are there coupons available for discounted upgrades?
• Is BlogVault GPL compliant?

BlogVault Pricing 19

• What about a free plan?
• How does the 7-day free trial work?
• How do I activate the 7 days free trial after creating the subscription?
• Is there a setup fee?
• How do I pay for BlogVault monthly?

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MalCare Pricing 28

• How are the features different between plans?
• Do you have a free plan?
• Can I pay monthly?
• How do I purchase MalCare?
• What types of payment do you accept?

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Affiliate 18

• Does BlogVault have an Affiliate Program?
• How does the Affiliate Program work?
• How much and for how long do our Affiliates earn commissions?
• How will the Affiliate get paid?
• Can I negotiate acquisition rates with BlogVault?

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