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What is BlogVault?
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Isn’t WordPress or Web Host backing up my website for me?
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How does BlogVault work?
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Does BlogVault back up both files and tables?
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Why should I back up my website?
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What exactly does BlogVault backup?
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Why would I migrate my site?
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What is website migration?
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Can I move to a new domain or URL using BlogVault?
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What is Website Merging?
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Why would I Merge my site?
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Can we push database selectively and skip WooCommerce transactions?
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Does MalCare scan all the files on my website?
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Does MalCare scan my website's database?
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What are skipped files?
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Will your software remove only the infected code from the files and then let the clean file(s) stay on the server?
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How do I report a hack or malware in my site?
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Are clean ups automatic?
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Can I protect multiple websites?
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When is captcha protection enabled?
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Why does my site need login protection?
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Why would I download backups?
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How do I get a copy of a specific file?
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When I download backups to my computer, am I pulling the backup from a BlogVault server or my own?
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Can I manage my BlogVault Dashboard users?
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What is the difference between Clients and Team users?
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Who is the Administrator?
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Can I disable the backup operations whenever I want?
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Can I add new plugins or themes directly?
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What can I do when I notice suspicious malware on my website?
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Can I add new plugins or themes directly?
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Can I check active plugins or themes directly?
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Can I update plugins or themes directly?
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I don’t have my FTP details. What do I do?
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Are my FTP details stored anywhere?
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Where are my FTP details processed?
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Does BlogVault work with Multisite WordPress (WPMU)?
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Is each site treated as a separate site or is the entire install considered one site?
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Is each site treated as a separate license for Multisite WordPress?
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Can I talk directly to the Support team?
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Do you work every day?
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Do I need to pay for support and help?