There are times when even though the website contains our plugin and is activated, it loses connection with our servers. We immediately send you a notification regarding this.

If a website is disconnected from your dashboard, you can always connect it in 2 easy steps. 

Step 1: Log into the account and click on the ‘Re-connect’ button

Step 2: Click on "Plugin already installed"

Step 3: You will get this box where you can click on Proceed to next step

Incase you’re still facing problems, please send an email to and our team will assist you.