MalCare Pricing

What if my credit card is declined?
There are a few reasons why a credit card may be declined on our payment page. The most common reason is that the credit card number, or CVV, or expiration ...
Mon, 24 Sep, 2018 at 3:53 PM
Can I upgrade or downgrade anytime?
Yes. Kindly refer to the Help Document to see how to upgrade or downgrade your plan.
Mon, 24 Sep, 2018 at 3:52 PM
Is there a setup fee?
There are no setup fee for any of our plans. 
Mon, 24 Sep, 2018 at 3:52 PM
I signed up and paid, what do I do now?
After signing up and paying, you can start using MalCare. We have a Help Document to assist you in getting started. 
Mon, 24 Sep, 2018 at 3:52 PM
Do you charge VAT or GST?
No.
Mon, 24 Sep, 2018 at 3:51 PM
What's the difference between the $249 Emergency Clean Up plan and Personal plan?
Our Emergency malware removal plan is for websites that are offline or blocked. If the user is not able to install MalCare plugin to the website, then our e...
Mon, 24 Sep, 2018 at 3:51 PM
Can I change my current billing address?
Yes. Please see our help document on how to change the current billing address. 
Mon, 24 Sep, 2018 at 3:50 PM
Can I change the credit card linked to my MalCare account?
Yes. Take a look at our guide on how to change the credit card linked to from your MalCare dashboard. 
Mon, 24 Sep, 2018 at 3:54 PM
Can I download my invoices?
Yes. We have a guide on how to download invoices, please take a look. 
Mon, 24 Sep, 2018 at 3:56 PM
Can I print an invoice?
Yes. Kindly, see this guide to learn how to print an invoice. 
Mon, 24 Sep, 2018 at 4:01 PM