Account

What is the benefit of having the MalCare badge on my site?
The benefits are two fold: 1. It helps a visitor trust your website because it’s using a WordPress Security Plugin. It means that the website cares about ke...
Mon, 1 Oct, 2018 at 10:21 AM
I disabled the badge, but why does it still show on my website?
Cache is likely preventing you from seeing the change you have just made. Kindly clear your cache using a WordPress cache plugin.
Mon, 1 Oct, 2018 at 10:21 AM
Can I change coverage between sites?
You can change coverage between sites but only every quarter. Once you add a domain, it’s attached to the account for the next 90 days. Only after this peri...
Mon, 1 Oct, 2018 at 10:24 AM
Can I cover my subdomains and test sites?
For us, every single WordPress install is a separate site. It means that if you have a network of websites on a single WordPress installation, we treat that...
Mon, 1 Oct, 2018 at 10:54 AM
How do you handle WordPress Multisite installs?
We completely understand the concern and complexities surrounding WordPress Multisite installs. We treat each WordPress install as a license. It means that ...
Mon, 1 Oct, 2018 at 10:54 AM
I want to upgrade plans. How do I pay the difference amount?
All our pricing is pro-rata and we only charge the remaining amount
Fri, 5 Oct, 2018 at 2:53 PM
Can I change the password associated with my MalCare account?
Yes. We have a guide on how to change or reset a password. Please take a look.
Mon, 8 Oct, 2018 at 7:56 AM
Are there discounts for upgrading from one plan to another?
We love our customers. When you upgrade from a Monthly plan to Yearly, you pay only for 10 months and the rest 2 are on us.
Mon, 8 Oct, 2018 at 4:33 PM
What if I have more than 100 sites?
Please contact us so that we can discuss your needs in details. 
Tue, 9 Oct, 2018 at 10:56 AM
Can I connect the site from my WP-Admin dashboard to BlogVault dashboard?
Yes. Please see How do I connect the site from my WP-Admin dashboard to BlogVault dashboard?
Mon, 10 Dec, 2018 at 1:18 PM